OUR EXTERIOR DESIGN AND BUILD PROCESS

BUILDING OUR RELATIONSHIP

Our first meeting is an in-home design consultation where we are able to acquaint ourselves with you, our client, and your existing space, allowing us to better understand your needs and vision for the project. We take the time to listen to your concerns and to provide feedback throughout the meeting. We believe in a balance of functionality and aesthetics and we take the time to understand your lifestyle, needs, wants, etc to make sure that our design encompasses all of the necessary elements to meet your requirements and exceed your expectations.

CONCEPTUAL DESIGN

The next step in the process includes the Design Agreement and Conceptual Plans. Following your in-home design consultation and signed Design Agreement, our design team then develops a scaled conceptual design of your new space. This conceptual design establishes the new ideas for your outdoor living project and covers the layout, features, detailed dimensions, space planning, and inspiration pictures that help to show our creative vision for your project. Along with the conceptual design, we also develop a detailed budget for each project component. An advantage that we offer as a Design/Build firm is that we discuss the costs of the project from the first step of the design so that we are able to manage our client’s expectations and keep our designs grounded in reality. We meet you in your home once again to present the design and budget so that you can envision the design and how it relates to your existing space.

REFINING AND REVISING

Following the conceptual design, we then make any necessary revisions to tailor your outdoor living project to your specific needs. At this point in the process, we can also provide additional renderings, 3D models, or construction details that may be required to help finalize the vision and scope of the project. We also refine the budget of the project through the revision process by deciding on specific materials, finishes, and options. Your salesperson will help to guide you through the revision process and make sure that you understand your options and the corresponding costs. By working through the revision and decision process we can arrive on a final design, scope, and budget that ensure that every party is on the same page and that all your needs are met prior to implementing the project.

CONTRACTS / APPROVALS / PERMITTING

Once the design, scope, and budget have all been finalized we will then provide you with a contract to sign to finalize the design process and move into the implementation phase. At this point in the process the contract will be based on a fixed price for the agreed upon scope of work and a defined project completion date. Once we have the signed contract in hand, we will then begin the permitting and approval process. We manage every step of the permitting process ensuring that all the necessary approvals are obtained from the necessary authorities prior to starting construction.

BRINGING IT TO LIFE

Once the necessary permits and approvals have been obtained, we then schedule a pre-construction meeting. At this meeting your salesperson will introduce you to your dedicated project manager who will be your primary point of contact during the construction phase of the project. At the pre-construction meeting, we cover all the necessary details to ensure that the project runs smoothly including the construction schedule, overall project timeline, preferred communication methods, etc. Once the project begins your project manager will provide you with daily updates of the progress and will communicate with you regularly so that the process is as seamless and stress free as possible. Your project manager also works hand in hand with our designers and our expert craftsman to bring your outdoor living space to life throughout the duration of the job.

PROJECT COMPLETION

Upon completion of your project we will meet with you personally on-site once again to walk you through your new space. We will take the time to make sure that you understand the features, functions, and necessary ongoing maintenance to keep your project looking beautiful for years to come. We stand behind our work and want to make sure that you have the necessary support and information to get the most out of your new project.

We take great pride in our projects, the spaces that we create, as well as the customer experience that we provide. Through our collaborative Design/Build process we find that we can provide our clients a streamlined process that leads to a more positive customer experience and ultimately the highest quality finished product. We strive to build spaces that our clients will enjoy for years to come and hope that we form lasting relationships with those that we work with.